Privacy

AT LITTLE LIDS, YOUR TRUST MATTERS.

This Privacy Statement explains how we collect, use and look after your personal information when you visit our website, shop with us, or get in touch. We keep things simple, respectful and transparent.

WHAT WE DO WITH YOUR INFORMATION

When you purchase something from Little Lids, we collect the information you share with us as part of the checkout process, such as your name, delivery address and email address. This allows us to process your order, get your lid to the right place and keep you updated along the way. When you browse our website, we may also automatically receive technical information such as your IP address. This helps us understand how our site is being used and how we can make it better.

From time to time, and only if you’ve opted in, we may send you emails about new Little Lids releases, special drops or brand updates we think you’ll genuinely enjoy.

CONSENT

When you provide personal information to complete a purchase, arrange delivery, make a return or contact us with a question, we take this as consent to use that information for that specific purpose only. If we’d like to use your details for anything else like marketing, we’ll either ask you directly or give you a clear way to say no.

If you ever change your mind, you’re free to withdraw your consent at any time by emailing us at JUSTIN@LITTLELIDS.AU.

DISCLOSURE

We only share personal information when it’s genuinely necessary. In some circumstances, we may be required to disclose information if mandated by law or if our Terms of Service are breached.

SHOPIFY

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell Little Lids online. Your data is stored securely through Shopify’s systems, databases and applications, protected behind industry-standard security measures.

If you choose a direct payment method at checkout, your payment details are encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Transaction information is stored only for as long as needed to complete your purchase and is then deleted. All payment gateways used adhere to PCI-DSS requirements set by global payment networks including Visa, Mastercard and American Express. If you’d like more detail, you can review Shopify’s own Terms of Service and Privacy Policy on their website.

THIRD-PARTY SERVICES

From time to time, we use trusted third-party services, such as payment processors, delivery partners or analytics tools, to help run our business smoothly. These providers only collect and use information necessary to perform their role and operate under their own privacy policies.

Some service providers may be based outside Australia, meaning your information could be processed or stored in another country. By using our website and completing a transaction, you acknowledge and accept this. Once you leave the Little Lids website or are redirected to a third-party platform, their privacy practices apply, not ours.

LINKS

Occasionally, our website may include links to other websites. Once you click away from Little Lids, we’re not responsible for how those sites handle your privacy, so we encourage you to read their policies separately.

SECURITY

Protecting your information is important to us. We take reasonable precautions and follow best-practice industry standards to ensure your personal data isn’t lost, misused, accessed without permission or improperly disclosed. Credit card details are encrypted using secure socket layer (SSL) technology and stored using strong encryption standards. While no system is completely foolproof, we do everything reasonably possible to keep your information safe.

COOKIES

Like most online stores, Little Lids uses cookies to help our website function properly and improve your experience. Cookies allow things like remembering what’s in your cart, understanding how visitors move through our site and keeping sessions secure. You can adjust your browser settings to manage or disable cookies, but doing so may affect how some parts of the site work.

AGE OF CONSENT

By using the Little Lids website, you confirm that you are at least the age of majority in your state or territory, or that you are using the site with the consent of a parent or legal guardian.

CHANGES TO THIS POLICY

We may update this Privacy Statement from time to time to reflect changes to our business or legal requirements. Any updates will take effect as soon as they’re published on our website. If we make meaningful changes, we’ll clearly note them here so you know exactly what’s changed.